💬 Welcome to the Support & Service Center of Walsdorf Handelsgesellschaft mbH

Welcome to our ticketing system!
Here, you can easily, securely, and transparently submit requests, service cases, and technical inquiries related to our products and services.

Our goal is to provide you with fast and reliable support – whether it concerns your AED (defibrillator), routine maintenance checks (STK), training sessions, PlusTrac support, or general inquiries regarding orders, accessories, or home emergency systems.

🔧 How Our Ticket System Works

• Submit your request via the “New Ticket” menu

• Describe your issue as precisely as possible and attach documents or images if necessary

• You will automatically receive a ticket number and can track the status of your request at any time

• Our support team will get back to you as quickly as possible

📞 Contact & Assistance

If you need help submitting a ticket, you can reach us by phone at:
📞 +49 6438 9235588
or by email at:
📧 support@walsdorf-handel.de

Your Advantage

Our ticketing system ensures that no request is lost, and you always have a clear overview of the progress of your inquiry.

Thank you for trusting Walsdorf Handelsgesellschaft mbH –
your partner for AEDs, routine maintenance, training, and professional medical support.